Copper Palm Moving & Storage FAQ

When is the Best Time to Move?

The best time to move is generally in the summer. Summer is the busiest season for movers though. Most people choose to relocate in the summer because of the favorable weather conditions. According to AMSA, some 32 million Americans relocate in the summer alone. Thus, imagine that the moving companies get extremely busy and if you don’t schedule your move in advance you may find yourself moving on your own. Therefore, consider moving in off-peak season. The off-peak season is usually the winter and late fall months. Or if you have to move in the summer try to schedule your move for the middle of the month when it’s not that busy and moving rates are lower.

How long in advance should I contact movers?

This is one of the most frequently asked moving questions. Often you don’t know when exactly you will move and thus you can’t schedule your move in advance. It is best though if you can start contacting movers at least a month in advance. The earlier the better because then you will have the time to research the moving companies and schedule your move for the desired day.

What is a moving estimate and how many should I get?

moving estimate is an educated guess of the approximate cost of your move. This educated guess is based on your inventory, the movers’ tariff, and their experience performing the same type of moves – local or long distance. It is best that you get at least three moving cost estimates because that way you can compare moving companies and services rates. The more estimates you get the better idea you will have of how much your move may cost you.

How do I know if my movers are licensed and insured?

You can easily check if your movers are licensed and insured. This information should be available on the movers’ website, advertising materials, and trucks. Whenever you call a mover, you can ask them for their DOT and MC license numbers and then verify them with the Department of Transportation and the local authority. If they are licensed, by law they have to offer limited liability protection. Some movers offer additional coverage as well or can refer to agents they work with if you need full coverage for your belongings. Read more about moving in our article “Types of Moving Insurance & Rates.

How long will it take to move my home?

Every move is strictly individual and the time to complete it varies a lot. The time to complete a moving job depends on the size of your home, the magnitude of your household, and the distance traveled. If you are moving a one-bedroom, it may take up to three hours to pack, load, and move locally. If you are moving long-distance, depending on the size of your home packing and loading will vary and it may take up to two weeks to deliver your stuff. So, the time required to move your home will depend greatly on the type of your move and the size of your home. There are some factors like the distance from your front door to the moving truck that can additionally increase the moving time for local moves.

How much will my move cost?

This question again depends on the size of your move and the moving services you require. The best way to see how much your move will cost is to get a free estimate. All movers offer free online or over-the-phone estimates. For a local move, you can even get an in-house estimate, which will give you the most accurate assessment. Thus, begin by contacting movers and be sure to tell them about every little piece intended for moving. You can check our approximate moving cost values from our post: “List of Moving Services and Costs“.

Get an accurate moving cost estimation directly from here fast and easy. Use our moving expenses estimator to receive accurate estimates from professional movers customized to your move specifics.

How and when do I pay the movers?

Question for movers about how and when to pay are some of the most important for many of us. Moving is not a cheap service and thus you have to be aware of the moving charges. The moving company you end up hiring will give you all the details on how you can pay and if they require a deposit. Most reliable moving companies accept most credit cards, money orders, or bank checks, and some even work with PayPal. Usually, there is an initial charge (moving deposit) when you book your move and then when your goods are delivered, before movers start unloading you have to pay the rest. Stay away from companies that require foot big deposits in advance. The initial booking deposit usually should not increase 15% from the estimated amount.

We don’t require a deposit on moves unless requested due to unique circumstances and those would be discussed prior to booking.  When moving most companies will not ask for a deposit.  In fact when moving out of town if a company asks for a deposit that is a huge red flag.  At Copper Palm Moving & Storage we ask that payment be made upon completion for hourly moves and binding bids payment is due prior to delivery unless otherwise specified.  We take all payment forms however we do have a processing fee for credit cards.

Dislike is the deposit discussion.  We do get deposits on large projects or if there is a cost-heavy job that we know upfront.  Both are subjects we will propose when presenting pricing.

What does that moving term mean?

You should ask questions about everything you do not understand. One of the most important frequently asked questions to ask movers are in response to specific terms you will not understand when booking with the company you’ve selected. We have prepared a special moving terms glossary article to explain to you most of the moving terms in the moving industry that you should know prior to your relocation.

What information should the moving company provide?

The moving company should provide all information you need. First, the movers should answer all your moving-related questions and those of them who are truly professional will go even beyond and provide personalized moving tips. Then, upon booking, they must provide you with your final estimation and confirmation of your moving date and time. On the moving day, they must provide you with Your Rights and Responsibilities When You Move booklet, a copy of the estimate, a copy of the signed confirmation, your Bill of Lading, and an inventory list if moving long distance.

Is there a moving deposit to reserve the time slot?

A good question to ask a mover is if there is a moving deposit. Many moving companies today require that you pay a deposit in order to book your move. A deposit is rather a typical policy for most moving companies. When the amount is reasonable (between $200 and $500, but depends on the size of your move), you can be sure that there is nothing wrong with movers asking for a deposit.

Is there a minimum amount of hours for the moving service?

There is always a minimum amount of hours for the moving service. It does though usually apply for local moves. The minimum amount of hours are between 2 and 2.5 hours. Thus, even if your move takes less than two hours you are still required to pay a minimum of two hours. If it is above the minimum though, and for example, your move takes 2 hours and 45 min the amount is prorated and you pay for every 15 minutes increment. For long-distance moves the minimum hour’s rule does not apply, you pay per hour for the hours the movers work, plus the final bill is based on the distance and any other additional services you may require.

Do you provide moving discounts? (for example student discounts)

Some moving companies may provide additional discounts if asked. Just ask about their discounts and promotions and see if you can take advantage of those. This is one of the questions to ask when hiring movers that can save you some extra money.

What are your packing material prices?

One of the most important questions to ask moving companies before booking is to see their packing supplies costs. Obtaining this price sheet in advance will help you decide whether to purchase the full packing option or do some of the packing by yourself.

Let us know if you have any other frequently asked questions when moving you didn’t find here. Do you know any questions to ask movers that we’ve missed? Please contact us and let us know.

Am I expected to tip my moving team?

Tipping is always appreciated but never expected.  We are there to provide amazing service and if additional gratitude is offered we appreciate it.  It is recommended to tip in cash when possible however you can put gratuity on your final total.